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Museums Respond to
September 11 Tragedies


As America and the 60 other nations who lost loved ones in the World Trade Center, Pentagon and Pennsylvania disasters on September 11 still struggle to regain their equilibrium and deal with grief, anger and uncertain times ahead, museums and other cultural institutions have been using their expertise, their facilities and their collections to reach out and help their communities to cope, to heal and to understand.

Some have waived admission fees or donated event income to disaster relief funds. Others have begun books of remembrance or initiated special programs and exhibits to help visitors express thoughts, feelings and fears about these difficult times. Still others have used e-mail or Web pages to provide visitors and members with resources and perspective.

Below is a sampling of museums' responses collected during September and in the months since. If you would like to add your organization's story to the list, e-mail the information to webmaster@museummarketingtips.com. Please follow the formats used below and paste your information right into the body of the e-mail; don't send it as an attachment. And if your organization has a website, do be sure to include your home page URL.

 


Related
News
Articles:


The Solace in Sharing the Beauty of Great Art and Music
"Comfort, replenishment, beauty. People are drifting back to museums, first because other perople are there." An outstanding article by Michael Kimmelman for the New York Times. (free registration required to read)


New York's Theaters and Museums Open in a Bold Resolve to Persevere (free NY Times registration required to read)


After a Pause, Arts Companies Find Their Role (free NY Times registration required to read)


The Expression of Grief and the Power of Art (free NY Times registration required to read)


Quotes:

"This is precisely the time we should be providing a comforting experience. People who haven't had the heart yet to go back to work have been coming here for a sense of serenity and the intercession of other people, rubbing shoulders in a kind of womb of culture. Hospitals are open. They're around to fix
the body. We're here to fix the soul."
- Philippe de Montebello
Director, Metropolitan Museum of Art, New York



"
New York is a resilient city. America is a resilient nation. The waterfront and Port of New York, which form the basis for our interpretive mission, have suffered grievous threats over the centuries. New York has rebounded stronger and more vibrant from each and every one. This one, we hope and expect, will be no different.
- Peter Neill, President  South Street Seaport Museum, New York City

 

"By simply doing the work we do -- exposing young people to art, culture and self-expression -- we are helping to create a future of reasonable, ethical and compassionate people. In the face of such extraordinary tragedy -- it serves to remind me that our work is essential."
- Colleen Sims
  Gallery 37, Chicago

 

"We don't know how to save lives like a doctor would, or rescue people like a fireman would, but we do know how to reinvigorate the human spirit. That's our job."
- Michael Rego
 NY Theatre Producer, Urinetown

 

"In a time of crisis and intensified national unity, there's always a danger that cultural work may become a lower priority. But there's also the real prospect for a heightened sense of the value of our cultural heritage, which is so much a part of what we want to defend."
- Bill Ivey
outgoing Chairman
National Endowment for the Arts

 

"Already we are hearing from our members that people are turning to history
for answers, consolation, comfort, and assurance. Those who preserve and
present state and local history need to realize the importance of their work in these times.

Many are visiting historic sites and museums to reassure themselves of American values. . . It is important for us to give solid support to these needs.

People are also looking for places to express their feelings and concerns. We in the field can remind the public that our predecessors have overcome tragedy and that we can do the same."
- Harry Klinkhamer
  Program Officer
  American Association for State and Local History

 

"The scale of the disaster may even provoke artists to take a larger view of the world -- and, perhaps, a smaller view of themselves."
- Mark Stevens
  New York Magazine

 

"[The artist] speaks to our capacity for delight and wonder, to the sense of mystery surrounding our lives; to our sense of pity, and beauty, and pain; to the latent feeling of fellowship with all creation -- and to the subtle but invincible conviction of solidarity in dreams, in joy, in sorrow, in aspirations, in illusions, in hope, in fear which binds together all humanity..."
- Joseph Conrad

Austin Children's Museum
in Austin, Texas reacted very quickly to the events of September 11. Almost immediately they sent out a tip sheet to everyone on their e-mail list, offering suggestions on ways to help children cope with disaster. Within an hour of hitting the send button, the museum began receiving appreciative emails back from parents who were planning to use the information to help their children deal with and understand the tragedy. After the museum also posted its tip sheet to a museum-related listserve, several other children's museums around the country followed Austin's lead and sent similar tip sheets to their own e-mail lists.


Children's Museum of Maine
in Portland, Maine has added a series of Make & Take projects to their
regular programming which focus on children of all backgrounds coming
together. The first project was handprint painting.

They also put a collection jar at the front desk for the Children's
Museum of Manhattan, to benefit that museum's continuing efforts to provide quality programming and exhibits to the families of New York City.

In October, with help from young visitors, they'll be planting bulbs for a
"Hope Garden" in the museum's outdoor space.


Connecticut
The Science Center of Connecticut, Kidcity Children's Museum, Lutz Children's Museum and the Children's Museum of Southeastern Connecticut offered free admission the weekend of September 15. "This is a small thing," said Tony Millica of the Children's Museum of Southeastern Connecticut, "but if people put together a lot of small efforts maybe that can make a big impact."


Dallas Children's Museum
in Dallas, Texas is writing messages and making friendship bracelets to be sent to the Brooklyn Children's Museum and the Children's Museum of Manhattan -- joining many children's museums across the country who are participating in this effort of support for New York children and giving their own young visitors an opportunity to do something meaningful.

Elgin Fire Barn No. 5 Museum
in Elgin, Illinois donated proceeds from its 10th annual Muster on September 15 to the International Association of Fire Fighters' New York Firefighters 9-11 Relief Fund. Moments of silence were held throughout the day and a memorial service was held at noon.


Field Museum
in Chicago, Illinois hosted a series of weekend town meetings to help people absorb and contemplate the recent tragic events. The public discussions were the first of their kind in Chicago. Panelists included museum staff members who are experts on human conflict and on the Middle East, and an expert on coping with grief and trauma.

To make the discussions as broadly and easily accessible to the public as possible, the museum waived general admission on the dates of the town meetings -- September 15, 16, 22 and 23.


Grand Rapids Children's Museum
in Grand Rapids, Michigan opened its doors, free of charge, Friday September 14 through Sunday September 16. The museum provided a handout for parents that offered suggestions on how to discuss the tragedies with their children and how to handle children's questions during this time. A donation box for the American Red Cross Disaster Relief Fund was set up and raised just over $2,100.

Families were encouraged to add to the museum's friendship chain by decorating boy/girl cutouts any way they wanted. A lot of the cutout "people" were decorated with patriotic clothes, and some had prayers and messages written on them directed to New York and the nation. The chain, still in tact, was later packed up and sent to the Brooklyn Children's Museum in New York City.


Great Lakes Museum of Military History
in Michigan City, Indiana is collecting donations from the citizens of Michigan City to be used to help the victims of the World Trade Center, firefighters and police. Donors will be acknowledged on a special board in the museum's lobby as well as on one at city hall. The museum will also compile a computer disk of condolences to the victims of the tragedy which will be sent to the mayor's office in New York City from the mayor's office in Michigan City. Cards, notes, drawings and letters of encouragement are also being collected for forwarding to the area's servicemen and women.


Guild Hall
in East Hampton, New York is a cultural center comprised of an art museum and an historic theater. While the Hamptons are 2-3 hours away from New York City, many, many people who live there also have homes in New York or have friends or family there. Deeply touched by the events of September 11, Guild Hall held a concert called "Voices for Hope and Healing" on October 8th. The show consisted of music and spoken word by internationally known celebrities such as actor Mercedes Ruehl and jazz pianist Elaine Elias, as well as lesser known, but very talented, performers such as Garland Jeffries and The Lone Sharks. They were joined by the East Hampton Baptist Choir and Cantor Stein from the Jewish Center of the Hamptons. The concert was free and the house was packed (382 seats). Over $8,000 in donations was collected for the American Red Cross. "It was a wonderful night for the community," wrote Guild Hall's Claudia Pilato. "And it really did help us all feel a little better."


Isabella Stewart Gardner Museum
in Boston, Massachusetts responded quickly to the tragedies by opening its first-floor courtyard and gardens free to the public for the next three evenings to serve as a place of solace for Bostonians.


John Michael Kohler Arts Center
in Sheboygan, Wisconsin is making art and writing materials available to visitors to express their thoughts and emotions. These paintings, writings and drawings will be turned into a hand-bound book that will be displayed at various public sites in Wisconsin and New York in order to bring sustenance and hope to those who are suffering, grieving, and helping -- keeping with the Center's mission to foster an exchange that will help realize the power of the arts to inspire and transform our world.


Kansas State Historical Society
has begun a Kansas Book of Remembrance to serve as a lasting monument to those who died on September 11 and to enable Kansans to have an outlet through which to express their thoughts and emotions at this time. Citizens of the state are encouraged to share their thoughts, feelings, and reactions about the events in any way they'd like -- through drawings, prayers, poems, reflections, letters, or other written means. The documents will become a part of the society's permanent collections, preserved for future generations.


Liberty Science Center
Located in Liberty State Park in Jersey City, New Jersey -- directly across the Hudson River from lower Manhattan -- the Liberty Science Center played important roles for the community on September 11 and since. It has assisted by providing a site for medical personnel, stranded commuters, the news media, police communications, and meeting space for displaced corporations. For New Jersey's Family Assistance Center nearby in Liberty State Park, it provided volunteers to help prepare the site, is processing all security passes for Assistance Center staffing, and has a team of bilingual staff ready to assist with interpretation.


Lower East Side Tenement Museum
located just 20 blocks from the World Trade Center, offered solace and refuge on the day of the disaster. As thousands of people staggered up Allen Street from the Financial District, the museum opened its offices and tenement building to minister to dazed and dusty survivors. Providing water, food, and bathrooms, the staff made sandwiches, applied bandages and ice packs, helped people clean up and contact their loved ones, listened when people needed to talk, and offered hands and hugs to anyone in need. Afterward, many of the staff walked miles home only to find out that some of their own friends or neighbors were among the injured, dead or missing.

In the near future the museum will be instituting a number of pragmatic and programmatic responses -- positive steps the museum will take to foster understanding and ethnic tolerance in the wake of the tragedies.


Memorial Art Gallery of the University of Rochester
in Rochester, New York will be open free of charge on six Tuesdays beginning September 25. Instead of admission, the gallery will collect voluntary contributions to the September 11th Fund, a joint venture of the United Way and the New York Community Trust.

All six free days will feature free noontime programs. "At this most difficult time," said Director Grant Holcomb, "we wanted to offer the Gallery
as a community site for reflection and comfort."


Milwaukee Art Museum
Beginning on Friday September 14 -- opening day of both a new exhibition, "Chihuly Over Venice," and the remaining interiors of its 140,000-foot expansion -- the museum waived admission charges for three days. Condolence books for visitors to sign and collection boxes to raise money for the families of rescue team members who lost their lives in NYC were set up.

In those three days the museum had over 12,000 visitors, there were lines for the condolence books (they've since put out four more), and $22,000 in relief donations were collected. Other Milwaukee institutions followed suit. The museum has continued to make the books and collection boxes available to visitors.


Museum of Fine Arts
in Boston, Massachusetts is opening the museum free to the public from Friday, September 14 through Sunday, September 30. The museum's galleries and three gardens will be open for visitors who wish to find a place of peace and reflection during this painful time for Bostonians and the world at large.

"Great works of art remind us of the enduring value of all that is best in the human spirit," said Malcolm Rogers, Ann and Graham Gund Director of the Museum. "We open the MFA's doors in hopes that these works of art, some of them born out of suffering and grief, can provide solace and comfort at this time."


Museum of the City of New York
in New York City has a memorial installation in its first floor rotunda featuring the work "New York Morning," painted in October 2000 by renowned New York artist Tom Christopher. This painting depicts the Brooklyn Bridge and the Twin Towers at sunrise.

Also in the rotunda, there is a journal in which visitors may enter their personal thoughts, memories, and condolences, giving them an opportunity to join their voice with others affected by this tragedy. Young visitors are welcome to express themselves artistically with drawing and coloring materials in the Museum's front garden and first floor as part of the installation, with museum staff on hand to assist. The entrance to the Museum has been draped in black, in tribute to those lost and missing.


Museum of the Confederacy
in Richmond, Virginia has set up a donation box in the museum's front lobby. In the past this box has been used for donations toward the museum, but the money now collected will go to the disaster relief efforts.


National Building Museum
in Washington, D.C. had 3,000 visitors at this year's Festival of the Building
Arts, held on September 15 -- just four days after the Pentagon and World Trade Center tragedies. The festival is a day-long event featuring demonstrations by thatchwork and stained glass artisans as well as numerous activities for children where they can "ply" some of the building trades. It was very moving to see the children building box skyscrapers for the Box City and constructing tall buildings with nuts and bolts in Tool Sculpture. Many parents noted that the event allowed a positive place for their children to express their feelings about the tragedies.

New Mexico Association of Museums
is calling upon all museums across the state to participate in "Triumph of the Spirit" -- a program aimed at deepening the understanding of what it means to be an American. The kick-off date for the initiative is December 7 and cultural institutions across the state are being asked to eliminate admission fees for Sunday, December 9.

Museums are asked to design programming that can involve all members of the community as a way to appreciate New Mexico's multi-faceted heritage and provide paths to creativity and compassion. They may choose to honor the memory of all those who died in the September 11 attacks, to provide a venue for celebrating life amidst the insanity of the times, or to raise funds for the relief efforts.

A few of the suggested activities include: public art projects; establishing a "Wall of Heroes" on which to place pictures and stories about New Mexico's citizens in uniform; cultural festivals; reminiscences, journaling workshops, and radio programs as a way to share immigrant stories; and partnering with faith communities to design programs related to tolerance.


New York Historical Society
in New York City has undertaken the History Responds Project to collect, preserve, document, contextualize, and make accessible an archive of objects and documents from September 11 (and its aftermath) that will be available for study and contemplation at the Historical Society and on the Internet. A three-year series of exhibitions, public programs, teacher training workshops, and World Wide Web initiatives will interpret these new collections, along with the Society's existing archives, to help New Yorkers understand the events surrounding September 11.

One of the project's first exhibitions, September 11 by Magnum Photographers, running from November 20, 2001 - February 25, 2002, displayed a selection of photo essays taken by renowned photographers of the NYC-based Magnum Agency on September 11 and in the harrowing days that followed. A portion of both ticket admission and sales of the accompanying book were donated to the New York Times 9-11 Neediest Cases Fund.


Northern Indiana Center for History
in South Bend, Indiana, is collecting responses and items from the community to be preserved for posterity in the museum's archives and to be part of a commemorative exhibition on the one-year anniversary of the attack. Individuals may write messages in a special comment book placed in the lobby or contact the museum by email. The museum's invitation to share has been covered by local media, written in letter form to local community organizations and placed on a special section of the museum's web site.


Philadelphia Museum of Art
in Philadelphia, Pennsylvania is offering free admission on Friday evenings in October. "Just as a museum can be a place for great excitement and discovery, it can also be a welcoming place for contemplation, solace, and inspiration during a troubled time," said Anne d'Harnoncourt, Director and Chief Executive Officer of the museum. Jazz performances and gallery tours will be part of the free Friday evening offerings.


Phoenix Family Museum
in Phoenix, Arizona sent out a mailing via e-mail on the day of the attack with tips to help children cope with disaster. A special section was also added to the museum's website. The information was distributed to several local schools and the tips were also picked up by several corporations for use on their intranets.


Rosenbach Museum and Library
in Philadelphia, Pennsylvania has opened a special exhibition called "Words Matter: Answers to Crisis from the Marianne Moore Collection and Philadelphia Poets."

"Since September 11 we have all struggled to find the right words," wrote Jennifer Schnabel, Rosenbach's public relations manager. "Words Matter draws on the Rosenbach's Marianne Moore Collection and the work of local poets from The Kelly Writer's House at the University of Pennsylvania to show how artists respond to crisis. The interactive exhibition also features a reflection table where visitors are encouraged to respond to the exhibition by writing their own words that matter."

Running from November 11 until the end of the year, the exhibition is being presented as part of a series entitled "A Nation Challenged: Museums Respond," supported by the Philadelphia History Exhibitions Initiative, a program funded by the Pew Charitable Trusts and administered by the Independence Visitor Center Corporation.


Sam Noble Oklahoma Museum of Natural History
on the campus of the University of Oklahoma in Norman opened the museum free of charge the week of September 15 - 23 in honor of the victims of the attacks. Through September 28, the museum is accepting donations of gloves, water, flashlights, batteries, non-perishable snacks and other materials needed by rescue workers at the World Trade Center and Pentagon sites, to be collected by Feed the Children.


Smithsonian Institution
Comments are being collected in comment books placed at the museums' information desks as well as on a special Book of Reflections page on the Smithsonian website. These personal histories will be preserved among the National Treasures held in trust by the Smithsonian Institution.


South Street Seaport Museum
The museum, which in 1967 was the catalyst for the revitalization of lower Manhattan, was fortunate to have been spared major damage to its facilities on September 11. With electricity and vital services restored, the museum reopened on September 22. For the near future, visitors will be admitted to the museum's ships and galleries for free.

"The museum stands by ready to welcome those in need of respite to our beautiful waterfront, to our beautiful galleries where a full schedule of exciting exhibits is planned and to our historic waterfront district whose streets and buildings are a healing reminder of a gentler time," wrote Peter Neill, museum president, in a message on the museum's website.

Wadsworth Atheneum Museum of Art
in Hartford, Connecticut is providing a special tour, "Making Meaning: Art
and the Human Experience," which highlights works in the collection that help
provide meaning and hope in light of the recent tragedies.


Winterthur
Although it is located in Delaware, three hours from Manhattan and more than two hours from Washington D.C., Winterthur was directly affected by the September 11 tragedies -- three of its staffers lost family members in the attacks.

At Winterthur's annual United Way fundraisers in October, all cash proceeds from the annual bake sale, book sale, hot dog lunch and spaghetti dinner/auction will be donated to the United Way's September 11th Fund.


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